It's based on a self-evaluation by the property. She was incredible and went above and beyond to deliver an amazing moment for us and we cannot thank her enough. Terrible poutine. Weve been to many Caribbean islands but these people were by far the best staff we have ever met! We go above and beyond to make every guest's stay a unique experience. Room keys are your wristband so this was so much easier for us and one less thing to worry about! We had two butlers during our time thereKayson and Darnell. While we do our best to answer your queries quickly, it may take a couple of days to receive a response. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you'd like. The King rooms feel a LOT more spacious than the Double Queen rooms. Hideaway at Royalton Saint Lucia offers no shortage of activities - both relaxing and exciting. If I couldve, I wouldve given the resort 3.5 stars, but as that is not an option and I didnt feel it deserved only 3, I gave it 4 stars. Dear Cijimarie83,Thank you for sharing feedback on your recent stay with us.We acknowledge your disappointment in the following areas and whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. Outside of the gym, get moving with our onsite fitness instructors, offered to you at no additional cost, as part of Royaltons All-in Luxury experience. Big thank you to all Royalton staff and tour guides from the beach! Unlock Member Rates! I have been in the Caribbean never a hotel where all the guess were complaining about being bitten up while they slept. -One hour at the hydrotherapy Room:Because we were Diamond Club AND Hideaway, we were guaranteed a spot in Building 1. You can also bring the whole group for a day at the onsite Splash Pad to turn the fun up and the heat down. At our all-inclusive, adults-only aged 18+, explore a world of gourmet restaurants, poolside cocktails, beachfront cabanas, water sports, and . The weather and beach was to die for there was a lot of pros and a few cons .it's just the travel to get to the resort is pretty long after a 6 hour plane ride a 2 hour shuttle kind of sucks but it was worth it everything was 5 stars from the food to the service. We refused to waste our time doing that and as such did not get the credits. Feedback from all our guests is welcomed, as it creates an opportunity for us to improve our service in the future.We're happy you were able to enjoy your AllInLuxury vacation with us, despite a few aspects which may have made it a little less than perfect. You have all your basics. Water sports, gift shop, photo gallery, conference facilities, babysitting, events and activities for groups, laundry, selection of premium drinks, tours and medical services. We look forward to seeing you soon at one of our many destinations. Overall, a good choice of location, definitely does not rate its 5 stars, ar: Royalton Saint Lucia, An Autograph Collection - See 4,412 traveller reviews, 5,559 photos, and cheap deals for Royalton Saint Lucia, An Autograph Collection at Tripadvisor. Butler Service:As part of Diamond Club, you have access to Butler service. 844-683-8959Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only phone number Nestled in the lush landscapes of St Lucia, our all-inclusive adults-only resort and spa invites you to vacation in an upscale environment in style and comfort. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort 2,393 reviews #3 of 4 all-inclusives in Cap Estate Save Share Cap Estate LC01101 St. Lucia 1 (758) 731-1000 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! I do not understand even slightly the reviews saying the staff wasnt friendly. Take your workout beyond the gym with the variety of non-motorized watersports at Royalton Saint Lucia. While everything is a short walk to get to, it felt like much longer because it was so expansive. The hash browns here (you can also get at the buffet) are an addiction. Built for travelers of all ages, this modern resort features 3 distinct sections offering a family friendly vacation experience in the general resort . A vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We didnt eat for at least an hour after sitting down. We then both ordered pizzas and they were very good.7. With age-appropriate activities, a stay at Royalton Luxury Resorts provides supervised vacation and is fun for every member of your family. I wish we wouldve gone here sooner so that we couldve gone over and over for lunch. I honestly could talk about the snorkeling for hours. Contact us at Hideaway at Royalton St. Lucia to book your luxurious getaway with us. Overall this hotel offered all that we were looking for on our 14 day holiday,. Families will also appreciate our on-site splash park. Bars:So despite there being many bars, the hours are very strange. We had a game my husband couldnt miss while we were on our trip so we came here for lunch. Dining - Hideaway at Royalton St. Lucia | All-Inclusive by Marriott Dining Luxury Dining Experiences in a Tropical Paradise Feast on eclectic cuisines from around the world at our on-site restaurants and bars. Prices are the average nightly price provided by our partners and may not include all taxes and fees. More. 12:00 pm. She happily shared her knowledge of the island and insight to the way of life here. . To be honest, we didnt use the Butlers for too much. Contact accommodation for availability. Take the fun and get outside! Satisfying our Guests is our principal aim. It seemed every time we asked Concierge for something their answer was no or we don't have. When you arrive at the airport you leave your larger check-in bags with the company (St. Lucia Helicopters) and you bring your carry on items with you. Diamond Club Grill Private for Diamond Club members only. This hotel offers breathtaking views of the beautiful ocean just beyond the lush green coastline of the private cove. With us being a group of 6, I was very apprehensive about how we would be treated when it came to dinner reservations, availability of sun beds etc seeing as we would want to be seated together. Find the best deals on resorts, all inclusive packages, and cheap vacation packages. Escape to the golden sands at Royalton Saint Lucia and make vacation memories to last forever. Restaurants:One of the perks of the all-inclusive aspect of this resort is that you have unlimited access to all the food you want. Such a good lunch spot! I paid for a junior swim out when which the room was extremely beautiful when noticed they were other members at the hotel who had bathrobes there were no bathrooms in our rooms where we ask for additional body wash to take a shower their reply was we dont have no more there were no umbrellas also in the room but the people hosted in the Royalton itself instead of the hideaway hot umbrellas.The food situation now be in the Caribbean you were think you have more Caribbean more island food in the hotel yes they have to cater to everyone but they lack the Caribbean food. The Martini bar is nearly impossible to get a drink at because its so busy. We went twice for breakfast, once for lunch. The snorkeling at Sugar Beach was UNREAL. The resort's 166 rooms are sleek and contemporary, featuring glamorous open-concept bathrooms, private balconies, and cozy sitting areas. Calypso This is the Caribbean food restaurant and honestly the best food we had at the resort. Our Butlers Shadrach and Chester were outstandingwould highly recommending requesting them if possible! Therefore we would like to facilitate the reservations process with our telephone reservations service. Enjoy a wide range of Italian cuisine at this delicious trattoria. Once again, we appreciate knowing that you chose our resort and kindly ask that you allow us the opportunity to remedy the issues highlighted to restore confidence in our brand.Warmest Regards,Rudy RichardsonGeneral Manager, I went to Hideaway at Royalton Saint Lucia for my niece's birthday from December 9 to December 15. It was definitely a pleasure receiving you!We are committed to delivering the All In- Luxury vacation experience and ensuring our guests needs are catered to so if youre traveling to our sweet Helen, Saint Lucia, please be sure to visit us again.Warmest RegardsRudy RichardsonGeneral Manager. Spend cherished time together out on the water with our water sports, take a poolside mixology class, or spend a quiet day at the spa. Also, we were extremely impressed with Oreyana who worked mostly at the Martini mix bar, we looked forward to our evenings here knowing that we would be looked after by Oreyana - always greeted us with a smile and she could never do enough for us to make sure our stay was perfect. Overall me and my wife really enjoyed the royalton st lucia thank you to the staff and we will return shortly. Ive had some of the best food Ive ever tasted here. After reading some reviews we were a bit concerned but everything was perfect. I am upset we wasted a night of dinner here. The fresh catch of the day was incredible. There are three hot tubs. We had to drown our food in teriyaki sauce or soy sauce to make any edible. Housekeeping was very thorough, even mopped the floors every day. - See 4,408 traveler reviews, 5,559 candid photos, and great deals for Royalton Saint Lucia, An Autograph Collection at Tripadvisor. The coffee shop was great and we went there quite a few times for specialty drinks. We went once and decided never again. In order to get these credits (and the Hideaway beach tote bag) you have to sit through a timeshare presentation. Pamper yourself in your room, a cabana, or on the beach and end your treatment feeling completely refreshed. A casual atmosphere and warm service come together to offer the perfect setting for savoring an ever-evolving menu of grilled specialties for a comfortable and familiar meal. OCMRSL, General Manager at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments that feature time honoured healing practices. Weve been to many Caribbean islands but these people were by far the best staff we have ever met! The water could sometimes be a bit choppy, but mostly we found it relaxing and calm enough to go into. Royalton vs Hideaway St Lucia - Summary. We are early risers anyway but there were always plenty of sun beds to choose from - despite there being a lot of them already reserved but I guess you get that everywhere! St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet . The staff on these boats were super friendly and we enjoyed the excursion immensely. Good fresh fish. Watch chefs in the open kitchen as they perfectly prepare your steak. Your concerns have not been noted and we can assure you that the comments mentioned will be discussed and shared with all relevant teams.Please award us the opportunity to remedy the highlighted issues and deliver a vacation better than the last.Warmest Regards,Rudy RichardsonGeneral Manager, This is the version of our website addressed to speakers of English in South Africa. They just give you a buzzer so you can go off to the bar for drinks so you dont have to stand waiting around. Our professional staff is dedicated to ensuring youre refreshed and ready to enjoy the rest of your luxury vacation. Dear tinaberries34,It is always with delight we receive details of vacation experiences like yours. This unique restaurant offers guests a grand steakhouse experience. Having said that, we understand that everyone has different needs, so feel free to contact our Assisted Travel team or visit our accessible holidays page if you have any . Everton from the gym was very polite and very helpful to usIn the future if you plan to stay in any Royalton please read the reviews as till I didnt before I booked. Tripadvisor performs checks on reviews. Our beauty center offers luxurious manicure, pedicure, waxing, make-up and hairstyling services. Ask Shane S about Royalton Saint Lucia, An Autograph Collection, Ask S7140UWkennethk about Royalton Saint Lucia, An Autograph Collection, Overall, a good choice of location, definitely does not rate its 5 stars, ar, Ask Simp081 about Royalton Saint Lucia, An Autograph Collection, Amazing experience and the most wonderful staff, Ask Clairissa R about Royalton Saint Lucia, An Autograph Collection, Ask tracybNorthEast about Royalton Saint Lucia, An Autograph Collection, Ask PaulW7926 about Royalton Saint Lucia, An Autograph Collection, Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, We compared the lowest prices from 17 websites, Spa Package - renew your mind, body and soul, We compared the lowest prices from 15 websites, We compared the lowest prices from 12 websites, Harbor Club St. Lucia, Curio Collection by Hilton, We compared the lowest prices from 19 websites. But this was not a problem at all. Room Quality - Price Front desk & Reception Beaches Location Bathroom Staff / Crew Cleanliness Food & Restaurants Sanitary measures (Covid-19) The strong points Get exclusive access to curated amenities while staying at Diamond Club available room categories. Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, 1996 2023 | Marriott International, Inc. All rights reserved. 10. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. We pride ourselves on going above and beyond to make every guest's stay a unique experience. Get easy access to our restaurants, any time of the day, and as many times as you want. The Hideaway pool is pretty social, lots of adults of honeymoons and anniversary trips looking to chat. Nestled in the lush landscapes set upon one of the most picturesque islands in the Caribbean, Royalton Saint Lucia welcomes each guest on a vacation in upscale style and comfort. Far above and beyond what we could have imagined! Resort Map Awards and Recognitions You can go online and reserve the specific room you want for $60. 4. Hideaway at Royalton Saint Lucia is an adult-only, four-and-a-half-pearl property located in a secluded cove outside Rodney Bay. Theres so much to discover. Although we requested a King room, we were placed in a Double Queen room. Stay at the Hideaway at Royalton St Lucia, An Autograph Collection All-Inclusive Resort - Adults Only on your holiday. Discover the best of Saint Lucia at Hideaway at Royalton St. Lucia. This pool has arguably the best view of all the pools as it is slightly elevated so you get a perfect view of the ocean. With beautiful properties in popular destinations across Mexico and the Caribbean, we want to hear from you. The room had a swim out pool and the room was beautiful but the service was horrible. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: St L - See 2,398 traveler reviews, 2,601 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. The crispy fish bao buns were so crunch and juicy. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Very surprised to see the comments about the staff here lacking customer service skills, because every member of staff we spoke to were always friendly and happy to help us with anything we needed! We had a calamari and coconut shrimp to start. Impressive design sets the mood for an authentic teppanyaki experience. Throughout the whole week she was always so attentive making sure we had drinks and took such an interest to us, she was one of the most down to earth people we have ever met and she is definitely a credit to the hotel. Joelle and baby shark always kept the guest feeling as if they were in a real Island party but they just need a little more shows and a little bit earlier every show start at 9 oclock and on. Sit back and take in the stunning sunsets in the Caribbean Ocean and enjoy exquisite dining experiences at our on-site restaurants. We came to breakfast here often as it was much closer to our room than the other breakfast option, the Gourmet Marche buffet. Despite the fact that you see chairs empty literally ALL DAY, they are in fact reserved so you cannot sit on them. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Great Resort - See 2 398 traveller reviews, 2,601 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. Book online or call 1 (800) 517-2000. We were almost always able to find loungers anyway, so not large complaints there. As this is the only bar (not in the lobby) that is open late, it was often full and sometimes a little slow to get a drink. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Royalton Hideway - See 2,396 traveller reviews, 2,600 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. One note here: we booked our room through our credit card company and as such we did not have a card on file. This is arguably the best building in the resort as its not only oceanfront with an incredible view, but also gets sun for the longest amount of time. The Royal Spa has a hydrotherapy circuit and a full range of massage, body and facial treatments. This is basically a giant indoor hot tub with more intense jets along with refreshments while you relax. Everyone was so nice and would go out of their way if you had a request. Located on the beach, Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is in Cap Estate, a neighborhood in Gros Islet. - See 2,398 traveller reviews, 2,601 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. In hindsight, I wish we wouldve done this so that we wouldnt have had to move rooms in our time there. Royalton Saint Lucia, An Autograph Collection: The Zen is a must! Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Great Service especially from wait & bar staff - See 2,394 traveler reviews, 2,600 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. Our taxi arrived late and as such, we missed our helicopter. Everyone at Royalton St Lucia went out of their way to be kind and accommodating during our stay but Oreyana was absolutely exceptional, she always greeted me and my family when she saw us, she made great conversation and recommended the best restaurants in the resort. Dear PaulW7926,Thank you for choosing Royalton St. Lucia for your recent vacation and for taking the time to share your feedback with us.We are pleased to view your comments highlighting your overall experience. We were in room 1001 and it was nice to have this extra space. In breathtaking Saint Lucia, experience Hideaway the perfect place to open yourself up to an elegant adults only vacation. We grabbed snorkels from the resort and did a bit of snorkeling which was fun. The perfect haven for 13 to 17-year-olds, Hangout Teens Club at Royalton features non-stop activities and games with PlayStation lounges, All-in Connectivity featuring free high-speed Wi Fi to keep the family connected, billiards, ping pong tables and plenty of safe, supervised outdoor fun thats more age appropriate! Let our professional staff help you find your perfect family vacation, weekend getaway, spring break vacation or that special honeymoon. Get ready for a tropical vacation of a lifetime. This 166-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 8 restaurants. We were talk the hotel double book the Cabana. Entertainment it could have been more entertainment than what they was as to always keep in the Guest wanting more. Royalton Saint Lucia, An Autograph Collection: The Zen is a must! If you'd like to melt away stress, a treatment at the spa may be just what you need. Non-motorized sports like snorkelling and kayaking are always popular for all ages and the introductory scuba diving lessons in the pool attract the adventure-seeking vacationers among us! In breathtaking Saint Lucia, experience Hideaway the perfect place to open yourself up to an elegant adult's only vacation. From the pool side service to the romantic bubble bath with a bottle of champagne to dinner reservations made for us each night, Chester and Shad had us covered. Hideaway at Royalton Saint Lucia Luxury Dining in St. Lucia St. Lucia is known for fresh local ingredients, colorful fruits and vegetables, and fresh seafood and meat. Miguel and his waitress ( I'm so sorry I forgot your name) gave us the most brilliant experience in the Zen restaurant. One is a pool/swim up bar open only during the day. Gourmet Marche There is nothing wrong with Gourmet Marche, but its a buffet and buffet food is just never that spectacular. Choose from the Resort or Diamond Club sections or enjoy the ultimate adults only vacation oasis, Hideaway at Royalton Saint Lucia catering to guests over 18 years of age only. A menu of the freshest selections are available any time along with a fresh buffet. The appetizers were pretty lackluster. The helicopter takes about 15 minutes to get to the northern airport and they drive your bags to the resort so they arrive a couple hours after you. For Hideaway guests there is a beach bar right by the loungers. Also, we were extremely impressed with Oreyana who worked mostly at the Martini mix bar, we looked forward to our evenings here knowing that we would be looked after by Oreyana - always greeted us with a smile and she could never do enough for us to make sure our stay was perfect. Just returned from a fantastic stay at The Royalton St Lucia Hideaway, the restaurants were all fab but particularly the Dorado restaurant, the staff here really made our experience - Eva, Don, Trisha and Porsha really made our holiday special. Hope to meet you soon. From our elevated suite amenities to instructor-led fitness classes and spa treatments, reignite meaningful connections in paradise. Dont have a partner? Hideaway at Royalton Saint Lucia Resort & Spa - Adults-Only All Inclusive - St Lucia- Call Toll Free: 1-888-774-0040 or Book Online Far above and beyond what we could have imagined! Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Honeymoon destination! Great wings. Review tags are currently only available for English language reviews. The resort is the largest resort in all of St. Lucia and it feels that way. The bubble bath room was unfortunately out of order so instead they gave us an extended massage, which was honestly much preferred. St. Omer Artmagic and Eudovic's Art Studio are cultural highlights, and some of the area's landmarks include St. Lucia National Library and Vigie Lighthouse. Try out local and international delights in an a la carte or buffet-style setting. If I could book a trip to St. Lucia again, I wouldve looked for a more boutique resort on the east coast of the island. The views from these rooms are incredible, truly something out of a travel brochure. We had so much fun and came back with some amazing photos too.The beach is on the doorstep of the hotel and although they are a lot of salesman there all day long offering you excursions etc. Check-in: That being said, the pools themselves are very nice and you can pick what kind of experience you want to have. Ordered late night food twice and when youre a little drunk its of course delicious. The money was refunded and given the Cabana the next day free but it wasn't her birthday. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. I had the privilege of going away with my boyfriend and his family for a week at the Royalton. - See 2,397 traveler reviews, 2,600 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. We just recently stayed at Hideaway at Royalton for our honeymoon and it was amazing! Contact accommodation for availability. Use this rating to help choose your stay! The blue cheese mascarpone butter topper for the steak was delicious. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Could be so much better! Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. I am used to the tiny hotel bottles, so this was very nice. Rekindle with your special someone or reconnect with your closest companions when you explore a variety of activities, games, and water sports together. 1996 2023 | Marriott International, Inc. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only phone number, Contact Us-Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Blue Diamond Hotels and Resorts Inc. All rights reserved. The staff were amazing special mention to Brandon & Carma from Dips pool bar. Exclusive to Hideaway, enjoy in-suite custom aromatherapy, custom Hideaway beach bag, and an upgraded room service menu. Apple vacation hideaway at royalton st lucia address round-trip airfare, hotel accommodations, round-trip airport transfers, and deals... Chairs empty literally all day, they are in fact reserved so you can pick what kind of you! Thorough, even mopped the floors every day super friendly and we will return.! 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But everything was perfect ) are an addiction: we booked our room through our credit card company and such. & Carma from Dips pool bar enjoy a wide range of Italian cuisine this! Far the best staff we have ever met experiences like yours Lucia at Hideaway at Royalton st thank... Fun up and the heat down tasted here large complaints there but hideaway at royalton st lucia address buffet! Was very thorough, even mopped the floors every day thereKayson and Darnell is... That special honeymoon the hydrotherapy room: because we were a bit concerned but was!
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